API were recently contacted from a private customer regarding the loss of water supply to a property in London. Thames Water investigated outside the property, however the issue was an internal one. The property had lost all of its water supply after a plumber had serviced the boiler.
API offered a solution by using the PIPA Hydrocam S system. The camera entered the 50mm water pipe via a removed stop tap, and quickly identified the issue being a faulty ball type check valve.
A key hole excavation quickly exposed the valve and minimal property damage was caused to the 6 storey central London property.
Client feedback:
I am very happy with API for solving my problem so quickly. I searched on the internet for other companies in the London area, but nobody could offer a camera survey on such a small pipe!
Luckily the camera found my issue was under a kitchen cupboard, we were previously discussing digging up the entire ground floor of my property!
Many thanks API you found it!
MG
API using the PIPA Hydrocam S detects faulty ball check valve